SHIPPING AND DELIVERY

Purchases are shipped from our warehouse in New Delhi by reputed courier agencies. Please allow the following number of days from receipt of your order.

  • For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business days. For locations which are in the interiors or in a difficult coverage area, this may take between 10-12 working days
  • ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays
  • Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, Amorecare takes no responsibility for goods signed by an alternative person
  • Amorecare is not responsible for damage after delivery.
  • For any complaints with regards to your order please contact either by email or Whatsapp within 7 business days of your order delivery for resolution.
  • Shipping and handling rates may vary based on the product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

SHIPPING CHARGES

  • For India Orders: We ship products throughout India and all orders of Rs 500 and above qualify for free domestic shipping. However, there is a flat shipping charge according to the location of delivery if your total order value is fewer than Rs. 500.

RETURNS AND REFUNDS

At Amorecare, we strive to give you the best experience possible. However, we cannot accept exchange or return of opened or used products once sold or delivered.

  • Amorecare is not responsible for any damage caused after delivery
  • In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery.
  • Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition, and subject to the following terms -
    • Returns and exchange requests will be subject to checking and vetting by Amorecare.
    • Damages due to neglect, improper usage, or wrong application will not be covered under this Policy.
    • Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
    • No Refund shall be made once goods are sold

All products once purchased are non-refundable. In general, an item may be eligible for return within 7 days from the date of Product Delivery if it fulfills any of the following conditions:

  • Sold in a physically damaged condition.
  • Has missing parts or accessories
  • Product packaging not opened, product not used.
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